Similar Posts
CMS Business Analyst / Adecco / meriden, CT
Adecco/meriden, CT
CMS Business Analyst
The Online Content and Communications team within Workforce Development Group is responsible for the maintaining the integrity of all InfoManager (the online reference system for all front-line employees) and InfoCenter (the online reference system for Indirect Agents) content. This position is vital to the daily strategic operation of the business in the Areas and ensures that the latest and greatest content is always available for the field’s moment of apply.
The consultant position is responsible for updating, creating and maintaining this reference and performance support content.
Authoring of online content and performance support materials
• Input and maintain all topic content into the appropriate categorization including policies, processes, procedures etc. in a concise and timely manner
• Author content to align with provided writing guidelines and voice of the customer
• Appropriately tag content with metadata to improve content reuse and ensure correct placement within online resources
• Work with Product Management team to author various support content with the online resources
• Designs content that enables the successful implementation of Verizon Wireless initiatives
• Participates on core teams in support of developing and drafting online and performance support content
• Work directly with Marketing, Customer Service and Sales to ensure correct and accurate product presentation
• Responsible for authoring online content and performance support materials for specific projects, programs, pricing, etc.
• Partner with cross functional subject matter experts in creation of materials
• Capture operational business requirements in written form in a way that is easy to use for the end-user (frontline retail, telesales, customer service, etc)
• Design and/or load documents and references into online resources
• Create and load needed forms and letters into online resources
Required:
• Bachelor’s degree or equivalent work experience
• 2+ years authoring experience in training development or technical writing
• Background in knowledge management including understanding of Taxonomy, Metadata, and HTML
• Microsoft Suite proficiency
• Strong business acumen
• Experience with a Content Management System (such as RedDot or Documentum)
APPLY NOW [email protected]
If you like this then Share:
Coronavirus Crisis Disrupts Treatment For Another Epidemic: Addiction
Use Our Story This story can be republished for free (details). Shawn Hayes was thankful to be holed up at a city-run hotel for people with COVID-19. The 20-year-old wasn’t in jail. He wasn’t on the streets chasing drugs. Methadone to treat his opioid addiction was delivered to his door. Hayes was staying at the…
If you like this then Share:
IP Coder-Preauthorization Coordinator
Aware of current trends related to medical necessity , DRG and HAAD Claims and Adjudication rules and coding guidelines.
If you like this then Share:
Con el fin de las licencias pagas por covid, empleados sienten la presión de ir a la oficina
Tanto economistas como expertos en salud pública dicen que la licencia por enfermedad con goce de sueldo es una herramienta esencial, tanto como las pruebas, las máscaras y las vacunas, en el esfuerzo por prevenir la infección por covid-19 y mantener seguros los lugares de trabajo. Sin embargo, Estados Unidos se encuentra en medio de…
If you like this then Share:
KHN’s ‘What the Health?’: Vaccine Approval Moves the Needle on Covid
Can’t see the audio player? Click here to listen on SoundCloud. You can also listen on Spotify, Apple Podcasts, Stitcher, Pocket Casts or wherever you listen to podcasts. The Food and Drug Administration gave full approval this week to the covid-19 vaccine from Pfizer and BioNTech, which will henceforth be known as “Comirnaty.” It is…
If you like this then Share:
KHN’s ‘What the Health?’: Picking Up the Pace of Undoing Trump Policies
Can’t see the audio player? Click here to listen on SoundCloud. The Biden administration is speeding up the pace of efforts to undo Trump administration health policies. The two most recent: overturning a ban on fetal tissue research funded by the National Institutes of Health and canceling a last-minute extension of a Medicaid waiver for Texas….
